Small Business Support Without a Full-Time Hire
Fractional operations, admin, HR coordination, documentation, invoicing, and back-end support so you can focus on what matters most.
Running the business should not mean drowning in the back end.
Admin work, invoices, employee paperwork, vendor follow-ups, systems, files, renewals, and documentation all matter - but they can quietly eat up your time.
Too much admin
Your inbox, files, follow-ups, and internal tasks are piling up faster than you can clear them.
Too many moving parts
Vendors, staff, documents, systems, deadlines, and business flow need someone tracking the details.
Not ready to hire
You need reliable support, but not the cost, commitment, payroll, equipment, and overhead of a full-time employee.
Best fit businesses.
Designed for small businesses that need structure, coordination, and reliable back-end support without hiring another full-time employee.
Small Teams
For businesses that need consistent support but are not ready to hire full-time.
Trades & Service Businesses
For companies managing vendors, invoices, admin, scheduling, and documentation.
Growing Businesses
For businesses whose back-end systems are no longer keeping up with growth.
Overwhelmed Owners
For owners spending too much time chasing details instead of running the business.
Fractional support for the work behind the work.
Flexible solutions tailored to your business needs.
Administrative Support
Inbox support, scheduling, document preparation, file organization, follow-ups, and general admin support.
Operations Support
Task tracking, operational coordination, business flow support, internal communication, and reducing bottlenecks.
Financial Operations
Invoicing, AR/AP coordination, subcontractor invoice tracking, payment tracking, and documentation support.
Vendor Coordination
Vendor onboarding, external communication, information handoffs, follow-through, and expectation management.
SOPs & Documentation
SOP updates, workflow documentation, training materials, onboarding documents, and process cleanup.
HR & Benefits Support
Non-payroll HR coordination, benefits administration, employee documentation, onboarding/offboarding, and provider liaison support.
Flexible monthly support based on the level of help your business needs.
Choose a focused support category or combine multiple service areas into a customized bundle.
Monthly support starts for as little as $1,250/month, with packages based on service type, workload, and monthly support hours.
Administrative Support
Designed for day-to-day business support and organization.
Essential Admin Support
- Light inbox support and email responses
- Basic scheduling and calendar coordination
- Simple document preparation
- Digital file organization
- Internal reminders and follow-ups
- Light data entry
Core Admin Support
- Ongoing inbox and calendar management
- Document creation and organization
- File and record maintenance
- Internal follow-ups and coordination
- Data entry and tracking
- General admin support across the month
Primary Admin Support
- Higher-volume admin support
- Priority response times
- Heavier scheduling and coordination
- More complex document handling
- Increased follow-ups and task support
Operations Support
Designed for business structure, follow-through, and coordination.
Essential Operations Support
- Task tracking and follow-through
- Light operational coordination
- Supporting day-to-day business flow
- Internal communication support
- Reducing small bottlenecks
Core Operations Support
- Ongoing operational support
- Coordinating between owners, teams, and vendors
- Managing moving parts across the business
- Regular follow-ups and execution
- Supporting operational continuity
Primary Operations Support
- High-trust, ongoing operations support
- Priority access and flexible scheduling
- Broad operational coordination
- Supporting leadership and decision follow-through
- Managing fluctuating workloads
Financial Operations
Non-accounting support designed for cash-flow focused coordination. Payroll, accounting, and tax filings excluded.
Essential Financial Ops
- Invoicing
- Light AR follow-ups
- Basic AP coordination
- Payment tracking
- Documentation support
Core Financial Ops
- AR and AP coordination
- Subcontractor invoice tracking
- Billing issue resolution
- Audit-ready documentation
Primary Financial Ops
- High-volume invoicing and collections
- Multiple vendors and subcontractors
- Ongoing follow-ups and reconciliations
- Heavy documentation and coordination
Vendor, Partner & Stakeholder Coordination
Designed for the connective role between companies, vendors, and subcontractors.
Essential Coordination
- Vendor or partner onboarding
- Welcome/setup packages
- Acting as liaison between parties
- Follow-ups and documentation
Core Coordination
- Managing multiple vendors or partners
- External communication and alignment
- Information handoffs and follow-through
- Timeline and expectation management
Primary Coordination
- Multi-party coordination
- Ongoing external communication
- Higher volume onboarding and setup
- Priority responsiveness
SOPs, Documentation & Training
Designed for process clarity, onboarding, and internal documentation.
Light Documentation Support
- SOP updates
- Minor documentation cleanup
- Process refinements
Active Build Phase Documentation
- SOP creation
- Workflow documentation
- Training materials
- Onboarding documentation
- 5 hours online training included
Full Documentation Overhaul
- End-to-end process documentation
- Full SOP library
- Training manuals and onboarding systems
- 10 hours online training included
Benefits Administration & HR Support
Non-payroll support designed for employee benefits coordination, HR administration, documentation, and employee support.
Small Team Benefits Support
- Benefits enrollment and changes
- Employee inquiries
- Provider coordination
Mid-Size Team Benefits Support
- Ongoing benefits administration
- Provider liaison
- Documentation and renewals
- Increased employee support
Small Team HR Support
- Employee onboarding and offboarding support
- Responding to routine employee HR inquiries
- Maintaining employee records and documents
- Supporting HR-related forms and paperwork
Mid-Size Team HR Support
- Ongoing HR administrative support
- Employee lifecycle documentation
- HR record maintenance and organization
- Coordinating leaves, status changes, and non-payroll updates
- Supporting HR documentation renewals and audits
- Increased employee inquiries and coordination
Need more than one type of support?
Most businesses do not fit neatly into a single service category - and that is okay. Customized solutions can combine administrative support, financial operations, operations coordination, vendor management, documentation, HR support, or project-based support into one tailored package.
Your business. Backed by experience.
TCC Small Business is led by Lena Kucerova, providing fractional support for businesses that need reliable operational help behind the scenes.
You do not always need another employee. Sometimes you need experienced support that can step in, organize the back end, and keep the business moving.
Flexible support. Real experience. Better business flow.Ready to get the back end of your business organized?
Reach out with what kind of support you need, what is currently taking up too much time, and which service category feels closest to your business needs.